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Competition Rules

General 

  1. These Competition Rules (“Rules”) apply to all competitions run by Move and must be read in conjunction with the Move Terms of Service, available at move.store/policies/terms-of-service. In the event of any conflict between these Rules and the Terms of Service, these Rules will prevail in respect of competition matters. 
  2. Competition details, entry requirements, the manner of entry, the prize, and the competition period will be specified in the relevant competition advertisement or promotional material (“Competition Advertisement”). Only valid entries that comply with the stated requirements will be considered. 
  3. These Rules are governed by the laws of the Republic of South Africa, and any disputes arising from or in connection with these Rules shall be subject to the exclusive jurisdiction of the South African courts. 
  4. Move reserves the right to amend, suspend or cancel any competition and these Rules at any time, provided that such amendment will not unfairly prejudice participants and reasonable notice will be given where applicable. 
  5. Move shall not be liable if a competition is cancelled due to events beyond its control, including system failure or force majeure. 

Eligibility 

  1. Competitions are open to South African residents who are 18 years of age or older at the time of entry and who are in possession of a valid South African identity document or passport. 
  2. The following persons are not eligible to enter: employees of Senwes Group, Move, participating sponsors, their respective advertising and promotional agencies, and the immediate family members of any of the foregoing (including spouses, life partners, parents, siblings, and dependent children). 
  3. Persons under the age of 18 may not enter. Where a competition is promoted on a platform accessible to minors, it is the responsibility of the parent or legal guardian to ensure that persons under 18 do not participate. 
  4. Move reserves the right to verify eligibility and request supporting documentation. 

Entry 

  1. By entering a competition, you confirm that you have read, understood, and agree to be bound by these Rules and the relevant Competition Advertisement. 
  2. Entry requirements will be specified in each Competition Advertisement. Where a competition requires the purchase of a specific product, brand, or range, such qualifying purchase will constitute entry into the competition draw. Where no purchase is required, the manner of entry will be as specified in the Competition Advertisement. 
  3. Unless otherwise specified in the Competition Advertisement, each participant may enter once only. Move reserves the right to disqualify multiple entries submitted by the same person. 
  4. Where a competition is conducted via social media platforms (including but not limited to Facebook, Instagram, X (formerly Twitter), TikTok, or YouTube), the competition is in no way sponsored, endorsed, administered by, or associated with the relevant social media platform. By entering, each participant releases the applicable social media platform from any liability whatsoever in connection with the competition. All competition-related queries must be directed to Move and not to the platform. 
  5. Participants acknowledge that they use such platforms at their own risk and remain subject to the platform’s terms and policies. 
  6. Online entries are subject to the Electronic Communications and Transactions Act, No. 25 of 2002. Move reserves the right to disqualify entries that appear to be generated by automated means or that otherwise circumvent the intended entry process. 
  7. Move accepts no responsibility for entries that are lost, delayed, incomplete, incorrectly submitted, or not received for any reason, including technical failures or network outages. 
  8. Move reserves the right to disqualify any participant engaging in fraud, tampering or unfair conduct. 

Prizes 

  1. The prize(s) for each competition will be specified in the relevant Competition Advertisement. 
  2. Prizes are not transferable and may not be exchanged for cash or any other alternative, except where required by law. Move reserves the right to substitute a prize of equal or greater value if circumstances require. 
  3. Unless otherwise stated in the Competition Advertisement, prizes will be delivered by courier to the winner or may be collected by arrangement with Move management. 
  4. Move accepts no responsibility for inaccurate, incomplete, or misleading information supplied by competition sponsors or partners, or should a sponsor fail to make a prize available. Move will endeavour to provide an alternative prize of comparable value in such circumstances. 
  5. Prize values stated in competition materials are estimates and may be subject to change. 
  6. Risk in delivery passes to the Winner upon dispatch. 
  7. Should tax be applicable to the prize, the Winner will be responsible. 

Winner Selection and Notification 

  1. Winners will be selected from the pool of eligible entrants by means of a random draw conducted under supervision or such other selection process as specified in the Competition Advertisement. 
  2. Winners will be contacted telephonically or via email using the contact details supplied upon entry. Move will make 3 (three) attempts to contact a winner over a period of 3 (three) business days. If a winner cannot be reached within this period, or fails to claim the prize within 7 (seven) business days of notification, Move reserves the right to disqualify that winner and select an alternative winner. 
  3. The decision of the judges is final and binding. No correspondence or appeals will be entered into. 
  4. Winners may be published on the Move website and/or social media platforms. By entering, participants consent to such publication of their first name and surname. 

Post-Win Promotional Participation 

  1. Following notification of winning, winners may be separately invited to participate in promotional or marketing activities related to Move, including the use and publication of their names, photographs, and/or likeness. Such participation is entirely voluntary and will require a separate, specific consent at the time of the invitation. Declining to participate will not affect the winner’s entitlement to the prize. 

Liability 

  1. Nothing in these Rules limits or excludes any liability that cannot lawfully be excluded, including rights afforded to participants under the Consumer Protection Act, No. 68 of 2008 (“CPA”). Subject to the foregoing, Move accepts no responsibility for any damage, loss, injury, or disappointment suffered by participants in connection with entering a competition or accepting any prize, to the extent permitted by applicable law. 
  2. Move is not responsible for any technical failures, interruptions, or errors in electronic or postal entry systems. 
  3. Participants indemnify and hold harmless Move and its affiliates against claims arising from participation. 

Personal Information and Data Protection 

  1. Move, as responsible party, will process personal information collected from participants (including name, contact number, email address, and delivery address) in accordance with the Protection of Personal Information Act, No. 4 of 2013 (“POPIA”) and the Senwes Group Privacy Policy, available at www.senwes.co.za/policies/privacy. 
  2. Personal information will be used solely to: (a) administer the competition and verify eligibility; (b) contact and notify winners; and (c) facilitate prize delivery. Information will not be shared with third parties except where necessary for prize delivery or as required by law. 
  3. Personal information collected in connection with competitions will be retained for a period of 12 (twelve) months following the closing of the relevant competition, whereafter it will be securely destroyed or de-identified, unless a longer retention period is required by law. 
  4. Participants have the right to request access to, correction of, or deletion of their personal information, to object to its processing, and to lodge a complaint with the Information Regulator of South Africa. To exercise any of these rights, participants may contact Move’s Information Officer at info@move.store. 
  5. Future Marketing: Entry into a competition does not constitute consent to receive future marketing communications from Move. Participants who wish to receive such communications may opt in by subscribing to communications on the move.store website. Consent may be withdrawn at any time by managing communication preferences on the website or by contacting info@move.store. 
  6. Move’s PAIA Manual is available at www.senwes.co.za/policies/paia-manual. 

Contact and Further Information 

  1. Any further information regarding competitions can be obtained via the Move website at www.move.store or by contacting Move at info@move.store. 
  2. Responsible party: MoveCom (Pty) Ltd, Registration No. 1996/018157/07, 1 Charel de Klerk Street, New Town, Klerksdorp, 2571.